Do you have any question?
F.A.Q's
El Picador responses



Can groups of more than six people play?

No, no exceptions. For reasons of space, it is not possible. Also, when the groups are very large, the initial objective is usually lost. There are two alternatives:

1) Reserve two consecutive games (or more depending on the number of people), as long as the reservation calendar allows it.

2) Book in a "Hall Escape" (Game up to 25 people) El Proyecto de la Bruja

Do you do extra sessions?

No, the sessions are the ones in the calendar. (It is not necessary that you call, we are not going to make exceptions).

Is Scary Picadero Motel?

Unlike other room escapes, in which the only tension lies in the time limit, Picadero Motel does have some situations of fear. It is necessary to remember that we are not a haunted house, but a Room Escape. Also say that fear is subjective and what for some people may not cause any kind of fear, for others it can cause a lot.

How do I make the payment?

Picadero Motel Room Escape allows different forms of payment. Group games can be paid in cash * at the time of departure or by debit or credit card (VISA, Mastercard, Maestro, American Express, Paypal ...) at the time of booking. The "Last Minute" items (marked in orange in the reservations section) can only be paid in cash. * The games of the morning, the last session and those of the weekends can only be made by card payments.

What happens if the number of people in the reservation is modified?

In case of having paid by card, if the number of people is lower, the money can not be returned. However if people are added to the group will be charged in cash at the end of the game (maximum 6 people, no exceptions) is the reservation by card or cash. If the number of people in the effective option is modified, it will be charged according to the people who play (maximum 6 people).

How do I change the date of the reservation?

Whenever you notify three days in advance, you can change the date of the reservation. For this, write an e-mail to booking@picaderomotel.com

Can I cancel a reservation?

No, You can not. But you can change the date 3 days in advance.

What is the mandatory minimum age for Picadero Motel?

To participate in this Escape Room it is mandatory to be at least 18 years of age. Exceptionally, minors can participate, provided they are at least 14 years of age, accompanied by an adult.

Is physical condition a requirement?

No, at Picadero Motel you do not have to use force to advance in the game. The important thing is to make good use of logic in order to successfully overcome the game.

Is it mandatory that the person who has made the reservation come to play?

No, if a member of the group, who happens to be the person who has made the reservation, can not come, the other members can enjoy the game.

What if I am late?

If the group arrives late to the game, that time will be deducted from the game time of the game, so as not to cause delays in the following groups.

I have another doubt that does not appear on this list.

For any questions about Picadero Motel, send an e-mail to dudas@picaderomotel.com or call 640194682. Hours are from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m.